Agentforce Commerce Expertise

We implement and optimize Agentforce Commerce (formerly Salesforce Commerce Cloud), leveraging its unified cloud platform to power B2B and B2C excellence at enterprise scale.

Agentforce Commerce is a robust, unified platform designed to deliver seamless, personalized shopping experiences across digital and physical touchpoints. Its cloud architecture, AI, and deep integration capabilities within the broader Salesforce ecosystem drive significant value. Partnering with us ensures a rapid, stable implementation that maximizes Agentforce's marketing automation features and accelerates the path to global commercial success.

Strategy & Planning

Aligning Agentforce Commerce with your business objectives

This phase includes defining the solution blueprint, customizing object models, and planning the integration strategy with CRM and Service Cloud. The outcome is a clear technical roadmap that ensures optimal performance, governance, and alignment with feature launch timelines.

As your implementation partners, we translate commercial strategy into a resilient Agentforce Commerce architecture. Our proven approach covers the full lifecycle, from infrastructure planning and feature prioritization to continuous evolution, which we will outline in the phases below.

Implementation & Integration

We manage the full build cycle, including cartridge development, storefront customization (Storefront Reference Architecture or Headless implementation), and rigorous performance optimization. This involves secure, API-driven integration with essential systems like ERP, PIM, and inventory management, utilizing the MuleSoft Anypoint Platform where needed.

Data Enrichment & Governance

We establish governance workflows for product catalog management, pricing, and promotions across multi-site and multi-currency deployments. This ensures data integrity and compliance, transforming fragmented back-end data into consistent, high-quality storefront experiences.

Rollout & Adoption

Successful Agentforce Commerce deployment requires comprehensive training for business managers, merchandisers, and developers, tailored to custom environment and automation workflows. We ensure teams are fully enabled to leverage native features like Order Management (OMS) and AI-driven recommendations immediately.

Continuous improvement & Evolution

We provide ongoing DevOps, platform monitoring, and release management to integrate new Salesforce platform features and maintain peak performance and security compliance. This support guarantees your platform remains stable, scalable, and continuously aligned with evolving customer expectations and sales goals.

Imerco

We helped Imerco by providing comprehensive strategic development and 24/7 support for their core digital platforms, ensuring a high-performing, secure, and uninterrupted online experience that drives business growth.

Zizzi

We helped Zizzi by managing and optimizing their digital commerce ecosystem to ensure a unified, scalable, and high-performing platform that drives growth and enhances customer engagement across all European markets.

Royal Unibrew

We helped Royal Unibrew by continuously enhancing and maintaining their mobile application across various regional markets and providing strategic SAP integration management to ensure a cohesive, reliable, and secure digital experience that drives customer engagement, brand loyalty, and accessibility.

Discover our technologies

Our teams master the leading platforms across CMS, commerce, ERP, PIM, and analytics, to deliver end-to-end digital solutions

Commerce & CMS: Adobe CC; Salesforce CC; SAP CC; SITECORE; Umbraco

Data & Analytics: Google Analytics; Adobe Analytics; PowerBI

PIM: Struct; Pimcore; Akeneo

ERP: SAP (S4/Hana); Dynamics/Business Central